Aloha PFL from Bluffton SC! Thank you for taking the time to share your feedback with us. We genuinely appreciate your loyalty as a customer since 1999. Your satisfaction is incredibly important to us, and we're sorry to hear that you've noticed a perceived slip in quality. Please know that we take your concerns seriously, and we are committed to providing the best quality products to our valued customers like yourself. Your feedback helps us improve, and we're dedicated to ensuring that you're happy with your purchases. Mahalo again for your continued support and trust in us.